🍽️ Refund & Return Policy — Food Products

Because we sell perishable and consumable food items, all sales are final. For safety and quality reasons, we cannot accept returns or exchanges on any food products once they have left our facility.

We follow strict handling and packaging standards to ensure your order arrives fresh and in excellent condition.

📦 Damaged, Defective, or Incorrect Orders

If your order arrives damaged, leaking, spoiled, or incorrect, we will gladly replace the affected item at no cost.

To request a replacement, please contact us within 48 hours of delivery and include:

• Your order number

• A photo of the issue (product + packaging)

This helps us quickly resolve the problem and file claims with the carrier if needed.

🚚 Lost or Missing Packages

If your package shows as “delivered” but you did not receive it, reach out to us. We will help investigate with the carrier and work toward a solution.

❌ Non‑Returnable Items

• All food items

• Opened or partially consumed products

• Sale or promotional items

💬 Questions or Concerns

We’re here to help. If something isn’t right with your order, contact our support team and we’ll take care of you promptly.